Privacy Policy

Introduction

Urban-step-flow s.r.o. (hereinafter referred to as "we" or "controller") is committed to protecting your personal data. This privacy policy explains what information we collect, how we use it, and what rights you have regarding your data.

What Data We Collect

We only collect data that you voluntarily provide through our forms:

• First and last name
• Email address
• Phone number (if provided)
• Information about your device and browser (through cookies)

How We Use Your Data

We use your personal data exclusively for these purposes:

• Sending informational materials and news you have expressed interest in
• Responding to your questions and requests
• Improving our services and website
• Fulfilling legal obligations

Protection of Your Data

We implement technical and organizational measures to protect your personal data against unauthorized access, modification, disclosure, or destruction. We use encrypted connections (SSL/TLS) and regularly update our security systems.

Data Retention Period

We retain your personal data only for the period necessary to fulfill the purposes for which they were collected, or for the period required by law. For marketing purposes, we retain data for 3 years from the last contact, unless you request earlier deletion.

Your Rights

In accordance with GDPR, you have the following rights:

• Right to access your personal data
• Right to rectification of inaccurate data
• Right to erasure (right to be forgotten)
• Right to restriction of processing
• Right to data portability
• Right to object to processing
• Right to lodge a complaint with the Data Protection Authority

Contact Information

To exercise your rights or for any questions regarding personal data protection, contact us at: privacy@urban-step-flow.com or in writing at: Urban-step-flow s.r.o., Václavské náměstí 12, 110 00 Prague 1, Czech Republic.